Is the calibration service only available for Canon & Nikon DSLR bodies?

Currently we are only able to offer a calibration service for mid to top end Canon and Nikon DSLR bodies. Please refer to the Canon and Nikon calibration pages for a full list of compatible models.

I have more than one camera body, should I have my lenses calibrated to both all of my bodies?

Yes it is advisable to have your lenses calibrated separately to each body, often two or more camera bodies will perform differently with the same lens.

Will my camera body remember the corrected settings if taken off the body and remounted at a later stage?

Yes both Canon and Nikon DSLR’s camera bodies have the capability to remember individual lenses and their calibration settings. Canon has the further capability to recognise lenses by serial number thus allowing multiple examples of the same lens. Nikon in comparison requires the lens to be assigned a reference number.

Is it possible to calibrate any lens to my camera body?

Yes, we are able to calibrate non Canon or Nikon lenses, these include third party lenses such as Sigma, Tamron, Tokina etc.

Sigma lenses benefit from a further calibration capability by means of a dedicated dock, please refer to the Sigma calibration page for more information.

I have heard that Nikon have introduced a self calibration mode on the new Nikon D500 and D5, how effective is this?

Anything that helps bring attention and offers a solution to the problems associated with front and back focus is a benefit and for use in the field it is a welcome feature. Unfortunately the system is more of a working progress with improvements in the accuracy expected in later models. In tests we have found that the self calibration does not always yield consistent results and has to be performed a number of times. In our tests we found both the D500 and D5 returned calibration values that were very different from that using our own methods.

Does the calibration process work equally well for Nikon as it does Canon?

 

Unfortunately Nikon only allow for calibration of zoom lenses at either one end or another as opposed to modern Canon models which allows for calibration at both ends of the zoom range independently. Please refer to the Canon and Nikon calibration pages. In addition, Sigma lenses allow for calibration at different focal lengths throughout a zoom range, again please refer to the Sigma page here.

 

How much does it cost to have my equipment calibrated?

 

Please refer to the Canon / Nikon and Sigma calibration pages for costs.

 

How long does the calibration service take?

 

This greatly depends on your location and the delivery service option chosen. If local the average service time is 48 hours. Further afield the average service time would be 72 hours. For extremely urgent servicing please contact us on 07540877068.

Do I have to bring my equipment to you for calibration?

 

 

No we are able to offer a personal pick-up and delivery within a 60-mile radius of Sussex (to include Surrey and Kent) please refer to the shop section of our website for pricing.

 

Do you currently offer a facility in which I can send you my equipment for Calibration?

 

Yes, we have just added a courier collection and delivery facility to our list of services. Partnered with FedEx and fully insured we can arrange pick up and delivery of your equipment at a convenient time. Please refer to the shop section of our website for pricing

 

Do I receive any documentation to support the calibration service?

 

Yes a full detailed report is provided in the form of a pdf, this will e-mailed to you separately.

Do I need to calibrate my equipment on a regular basis?

It is not necessary to recalibrate your equipment unless your camera / lens receives a mild impact damage but is still usable.

Will the use of a filter on my lens effect the calibration process?

Generally the use of a filter on your lens will not impact the performance of the calibration process. The use of a filter CAN HOWEVER effect the overall sharpness of your images. As such you should ALWAYS use the best quality filter available, lower graded filters will noticeably effect your images.

I understand Canon have introduced something called Dual Pixels on the 5D Mk IV and this can help with focusing problems in the post production stage?

The use of dual pixels was first introduced with the Canon 80D, it was only with the 5D MK IV that Canon have show-cased what looks to be a very interesting concept in helping with focusing issues.The Dual Pixel capability when coupled with the latest version of DPP allows for variants in focussing to be applied in post production. At present this adjustment is only equivalent to + or -2 in micro adjustment values. It is expected that Canon will expand this with new models as the technology is improved. In the meantime developments are being made to use this new technology to enhance the calibration process as used by our own methods. Reikan are expected to launch an enhanced version of their calibration software which will use this Dual Pixel technology to bring even greater accuracy to their results. In tests Reikan’s software is able to return a micro adjustment value which is within 1 value of that of Canon’s own DPP solution.